Quality Villas are ABTA members (W3175). As a regulatory body, ABTA maintains a strict Code of Conduct that its members have to abide by. ABTA companies agree to be bound by the Code which governs the relationship between you and our company and also the company’s relationship with ABTA. The Code aims to ensure that you receive the best possible service from your ABTA Travel Agent and Tour Operator from before you book your travel arrangements, through the booking process and the after-sales service and information you get, to the way they handle any complaint you may have. BOND PLUS - FINANCIAL PROTECTION FOR YOU All of our customers can have extra peace of mind when making their holiday arrangements. When booking with us you are fully protected for the initial deposit and subsequently the balance of all monies paid to us, including repatriation if required, arising from cancellation or curtailment of your travel arrangements due to our insolvency. Bond Plus cover is arranged for Quality Villas by PJ Hayman & Company, Stansted House, Rowlands Castle, PO9 6DX. Registered No 2534965 and is underwritten by IGI Insurance Company Limited. Email : bondplus@pjhayman.com or Telephone 02392 419050. Please be aware that just by booking though a company that is an ABTA member does not gaurantee it has a bond in place to protect your monies. Always ask for details of what bond system may be in place, for example as Quality Villas has Bond Plus. A Guide for Consumers |
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